Terms of Use and Return Policy

 1. Scope

Fatima Halwani haute couture, Koblenzerstrasse 18, 53173 Bonn, Germany, represented by the Board Fatima Halwani, Phone: +49 (0) 228 97 477 159

info@fatima-halwani.com, www.fatima-halwani.com (english) www.fatima-halwani.de (deutsch)

All orders in the online shop, the following conditions apply to consumers.

2. Conclusion 

2.1 The presentation of products in our online shop is not legally binding offer, but an invitation to order. Errors and subject to change.

2.2 By clicking the order button in the last step of the ordering process enter a binding offer to purchase the goods in the shopping cart. The purchase contract but concluded only after our express order confirmation, sending the measurement chart or delivery of goods ordered.

2.3. As a confirmation of receipt of your offer we will send you your order data immediately via Email. Conditions You can always view, save and print. Your current orders can be viewed in our customer login area, if you have registered.

3. Prices and Payment

3.1 The stated on the product pages include VAT and all other price components except shipping.

3.2 The purchase price is due immediately with the declaration of acceptance. The payment of the goods takes place at your choice by credit card, Paypal or Sofortüberweisung. When paying by credit card, the charge to your credit card account will be after the order confirmation.

4. Deliveries to non-EU countries

4.1 Deliveries to non-EU countries will be charged without the legal VAT.

4.2 For deliveries to non-EU countries additional duties and fees, which are to be paid by you.

5. The shipping is free

6. Delivery

6.1 Deliveries will be made within Germany with DHL. You get the shipment status once the shipment has been made with the tracking number.

6.2 Deliveries are made abroad with DHL. You get the shipment status once the shipment has been made with the tracking number.

6.3 Should the delivery of the goods, despite two attempts Auslieferversuchs fail, we reserve the right to cancel the contract. Optionally carried consideration minus the shipping costs will be refunded immediately. The Gilt but only with goods from the sample collections or the Ready to Wear Kollek ions. In the extra-productions is not refundable.

6.4 If the ordered product is not available, because we are not supplied with the required material from our suppliers without our own fault, we reserve the right to cancel the contract. In this case we will immediately inform you and you possibly propose to supply a comparable product or an alternative material. If no comparable product / material is available or you do not wish to supply a comparable product / material, we will refund you possibly done without delay.

6.5 The goods until full payment of Fatima Halwani haute couture.

7. Liability

Our liability for damages from contractual, quasi-contractual, tort or other legal grounds shall be excluded; this does not apply when it comes to the loss of life, limb or health or the violation on a deliberate or grossly negligent behavior of the house Fatima Halwani haute couture or their vicarious agents or if it is a of the violation in order to achieve contractual purpose material liability concerns. also remain unaffected other legally mandatory liability claims, such as the Product Liability Act.

8. Applicable Law

German law applies, excluding the CISG.

9. Cancellation

The right of withdrawal applies only to consumers in accordance with § 13 BGB. A consumer is any natural person who enters into a transaction for a purpose that can neither be attributed to their commercial or independent professional activity.

REVOCATION / Extra-made & custom-made pieces

When ordering custom-made pieces and the Extra-made pieces are not the customer has traveled Available NO WITHDRAWAL CALCULATION because these garments are made exclusively on demand and customer’s needs. However, should a dissatisfaction with the fit are made, the house Fatima Halwani Haute Couture agreed to this repaired immediately.

If the garment due to high weight loss or high weight gain is no longer fit the amendment the customer be billed.

the not the fit should be the customer’s request amendment made to the garment serve or go out of order, these individual items are provided to the customer subsequently invoiced. (E.g. material change, dress extension, more embroidery or more bricks to fill)

CONSEQUENCES OF REVOCATION / products from the sample collection or Ready to Wear Collection
If you withdraw from this contract, we have, and repay you all payments that we have received from you, minus the costs of supply without delay at the latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us.

For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the period of fourteen days.

You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.